Shipping is always free
We ship your order exclusively with Deutsche Post or DHL.
Orders on Zakatte.de or Zakatte.com can only be delivered to a delivery address in Germany.
When does my order arrive?
Deutsche Post Warenpost- shipping time: 1-3 business days
DHL - shipping time: 1-2 working days
Once a package is shipped with DHL, you will receive a shipping confirmation by e-mail. With the tracking number in it you can always track the shipment history.
Can I change again when and where my package will be delivered?
Yes, that goes with DHL packages! Our shipping partners DHL always send you an e-mail for the package announcement. Above that, you can request a delivery location, such as choose a parcel shop or storage location. You can also change the delivery day if you are not home on the estimated day of delivery. Unfortunately with Deutsche Post Warenpost-shipping it is not posible! :-(
You are also welcome to choose Packstations or PaketShops as delivery points.
With PayPal you pay without cash easily and safely. To use it once you create a PayPal account by depositing your bank or credit card information - so you do not have to re-enter each time you buy. You then pay by specifying your e-mail address and a password and receive a confirmation of payment by e-mail. Afterwards your order will be processed immediately.
When returning ordered items, the corresponding value will be credited back to your PayPal account.
PAYMENT IN ADVANCE
When paying in advance, you transfer the amount within five calendar days. As long as the goods are reserved for you. The amount to be paid consists of the value of the goods and any shipping and service costs.
Please indicate the billing or order number as payment when transferring.
Please note that when paying in advance, a 24-hour delivery is not possible.
Transfers / payments to:
Name of bank: Sparkasse Düsseldorf
IBAN: DE19 3005 0110 1005 8881 26
Account Owner: Crispin Arteaga
Subject: Invoice or order number